Terms and Conditions

These terms and conditions govern your use of Casinoly and all gaming services provided through our platform. By registering an account or accessing any games at Casinoly, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions. These provisions apply to all players accessing our casino from Canada and form a legally binding agreement between you and Casinoly.

Account Registration and Eligibility

To participate in real money gaming at Casinoly, you must be at least 19 years of age or meet the minimum legal gambling age in your province of residence, whichever is greater. You are required to provide accurate, complete, and current information during the registration process. Each player may hold only one account at Casinoly casino, and creating multiple accounts is strictly prohibited and may result in account suspension and forfeiture of funds.

You must verify your identity by submitting valid government-issued identification documents when requested. Players are responsible for maintaining the confidentiality of their login credentials and for all activities that occur under their account. Casinoly reserves the right to request additional verification documents at any time to ensure compliance with regulatory requirements and to prevent fraudulent activity.

Accounts registered by individuals residing in jurisdictions where online gambling is prohibited will be closed, and any remaining balances may be forfeited. You must not allow any other person to access your account or use your credentials to play games on the platform.

Deposits, Withdrawals, and Wagering

All financial transactions at Casinoly must be conducted using payment methods registered in your own name. Third-party deposits are not permitted under any circumstances. The minimum and maximum deposit and withdrawal limits are established according to the payment method selected and are displayed on our banking page.

Withdrawal requests are subject to a pending period during which you may cancel the transaction. Once the pending period expires, the withdrawal enters processing and cannot be reversed. Casinoly reserves the right to request additional documentation before approving withdrawals to verify identity and comply with anti-money laundering regulations.

All bonuses and promotional offers are subject to specific wagering requirements that must be fulfilled before withdrawal of bonus funds or winnings derived from bonus play. Wagering requirements, game contributions, and maximum bet limits while playing with bonus funds are detailed in the specific casino terms and conditions for each promotion.

Bonuses and Promotional Terms

Bonuses offered at Casinoly casino are subject to specific terms that must be satisfied before any winnings can be withdrawn. Each promotional offer includes detailed information about eligibility, wagering requirements, time limits, game restrictions, and maximum withdrawal amounts. Players must opt in to receive bonuses and are responsible for understanding the complete terms before accepting any promotional offer.

Wagering requirements specify the number of times bonus funds or deposit plus bonus must be wagered before conversion to withdrawable cash. Different games contribute varying percentages toward meeting these requirements, with slots typically contributing 100% while table games and live dealer games may contribute less or be excluded entirely.

Bonuses are intended for recreational players only, and any abuse of promotional offers, including but not limited to creating multiple accounts to claim bonuses repeatedly, will result in immediate account closure and forfeiture of all funds. Casinoly reserves the right to void bonuses, withhold winnings, and close accounts where bonus abuse is suspected or confirmed.

Unless otherwise stated, bonuses expire 30 days after issuance, and any unused bonus funds or pending wagering requirements will be removed from your account. Maximum withdrawal limits may apply to winnings generated from no deposit bonuses or free spins.

Game Rules and Fair Play

All games at Casinoly operate using certified random number generators to ensure fair and unpredictable outcomes. The theoretical return to player percentages for each game are available in the game information screens and represent the expected payout over extended play periods. Actual results will vary in the short term due to the random nature of game outcomes.

Malfunction voids all pays and plays. In the event of a game malfunction, all affected bets will be refunded to your account, and the round will be voided. You are responsible for ensuring stable internet connectivity while playing, and Casinoly is not liable for any losses incurred due to connection interruptions or technical issues on your end.

The following activities are strictly prohibited and constitute grounds for immediate account closure: using automated betting software or bots, exploiting software vulnerabilities, colluding with other players, engaging in fraudulent activity, or any form of cheating. Players found in violation of fair play policies will have their accounts terminated, and all funds may be confiscated.

Incomplete games will remain available in your game history for 90 days, after which they will be settled automatically according to the game rules. You can view your complete gaming history, including bets placed, results, and account balance changes, through your account dashboard.

Account Closure and Responsible Gaming

You may close your account at any time by contacting customer support. Upon closure, any remaining balance will be returned to you via your registered payment method after deducting any applicable fees or pending wagering requirements. Casinoly reserves the right to close or suspend accounts that violate these terms and conditions, remain inactive for extended periods, or are associated with fraudulent or illegal activity.

Casinoly is committed to promoting responsible gaming and provides tools to help you maintain control over your gambling activities. You can set deposit limits, loss limits, session time limits, and cooling-off periods through your account settings. Self-exclusion options are available for players who need to take an extended break from gambling, with periods ranging from six months to permanent exclusion.

During any self-exclusion period, you will not be able to access your account or receive marketing communications from Casinoly. The casino will take reasonable steps to prevent you from opening new accounts during this period, but you remain responsible for not attempting to circumvent these measures.

Casinoly reserves the right to modify these terms and conditions at any time, and continued use of the platform after such changes constitutes acceptance of the revised terms. Material changes will be communicated through email or prominent notice on the website. These casino terms and conditions are governed by the laws of the jurisdiction in which Casinoly is licensed to operate.