Terms and Conditions

These terms and conditions govern your use of Casinoly and the services provided through our online casino platform. By registering an account or accessing our website, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions. Casinoly operates under strict regulatory requirements to ensure a safe and fair gaming environment for all players in Ireland.

Account Registration and Verification

To participate in real-money gaming at Casinoly, you must be at least 18 years of age and legally permitted to gamble under the laws of Ireland. During registration, you are required to provide accurate and complete personal information, including your full name, date of birth, address, and contact details. Casinoly reserves the right to request verification documents at any time to confirm your identity and prevent fraudulent activity.

Each player is permitted to hold only one account with Casinoly. Creating multiple accounts is strictly prohibited and may result in the suspension of all associated accounts and forfeiture of any funds or winnings. You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. Any suspicious activity must be reported to our customer support team immediately.

Casinoly casino terms and conditions require all players to complete the verification process before processing withdrawal requests. This may include submitting government-issued identification, proof of address, and payment method verification. The verification process typically takes between 24 to 72 hours, though this timeframe may vary depending on the completeness of submitted documentation.

Deposits, Withdrawals and Payment Terms

Casinoly accepts various payment methods for deposits and withdrawals, subject to availability in your jurisdiction. All financial transactions must be conducted in your own name, and third-party payments are not permitted under any circumstances. The minimum and maximum transaction limits vary depending on the selected payment method.

All withdrawals are subject to verification checks and must meet the wagering requirements associated with any bonuses claimed. Casinoly reserves the right to request additional documentation before processing withdrawal requests. In cases where bonus funds have been used, the original deposit amount must be wagered at least once before withdrawal is permitted.

Any fees associated with payment processing are clearly displayed before you confirm a transaction. Currency conversion fees may apply when depositing or withdrawing in currencies other than euros. Casinoly is not responsible for any charges imposed by your financial institution or payment provider.

Bonuses, Promotions and Wagering Requirements

Casinoly offers various bonuses and promotional offers to both new and existing players. All bonuses are subject to specific casino terms and conditions, including wagering requirements, maximum bet limits, game restrictions, and expiration dates. These requirements are clearly stated in the terms of each promotional offer and must be fulfilled before any winnings can be withdrawn.

Wagering requirements indicate the number of times you must wager the bonus amount or the combined deposit and bonus amount before withdrawal is permitted. Unless otherwise stated, the standard wagering requirement at Casinoly is 35 times the bonus amount. Different games contribute varying percentages towards meeting wagering requirements.

Players must adhere to the maximum bet limit while wagering with bonus funds, typically set at €5 per spin or hand. Exceeding this limit may result in the forfeiture of bonus funds and any associated winnings. Bonuses cannot be combined unless explicitly stated in the promotional terms and conditions.

Casinoly reserves the right to modify, suspend, or cancel any promotion at any time without prior notice. Abuse of promotional offers, including but not limited to creating multiple accounts or employing betting strategies designed solely to clear wagering requirements, will result in the confiscation of bonus funds and potential account closure.

Responsible Gaming and Account Limitations

Casinoly is committed to promoting responsible gaming and providing tools to help players maintain control over their gambling activities. Players can set daily, weekly, or monthly deposit limits through their account settings. Once activated, these limits can only be increased after a cooling-off period of 24 hours, though decreases take effect immediately.

Self-exclusion options are available for players who wish to take a break from gaming. You may choose temporary exclusion periods ranging from 24 hours to 6 months, or opt for permanent self-exclusion. During the self-exclusion period, you will not be able to access your account or participate in any gaming activities at Casinoly. Any attempts to circumvent self-exclusion by creating new accounts will result in permanent closure of all accounts.

Reality checks can be configured to remind you of the time spent playing at regular intervals. Session time limits allow you to set maximum playing durations, after which you will be automatically logged out of your account. These tools are designed to support responsible gaming habits and are accessible through your account dashboard.

If you believe you may have a gambling problem, Casinoly provides links to professional organisations that offer support and counselling services. We encourage all players to gamble responsibly and within their means. Players under 18 years of age are strictly prohibited from accessing our services.

General Terms and Dispute Resolution

Casinoly reserves the right to amend these terms and conditions at any time. Players will be notified of significant changes via email or through prominent notices on our website. Continued use of our services following such amendments constitutes acceptance of the updated terms and conditions.

All games offered at Casinoly utilise certified random number generators to ensure fair and unpredictable outcomes. Game results are final and binding. In the event of a technical malfunction or error, all affected bets and payouts are void, and the original stakes will be refunded to affected players.

Any disputes arising from the use of Casinoly services should first be directed to our customer support team. We aim to resolve all complaints within 7 business days of receipt. If a satisfactory resolution cannot be reached, players may escalate their complaint to the relevant regulatory authority or independent dispute resolution service.

Casinoly operates under the laws of its licensing jurisdiction, and these terms and conditions are governed accordingly. By using our services, you consent to the jurisdiction of the courts in that territory for the resolution of any legal disputes. These Casinoly casino terms and conditions represent the entire agreement between you and the operator, superseding any previous agreements or understandings.